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Frequently Asked Questions

What times are check-in and check-out ?
Ask your reservationist for check in time. Check out before 11 am.

How do I obtain the key to the condo ?
Ask your reservationist to provide this information. If your arrival time at the condo is after 4 pm. please advise your reservationist to give you the self entry procedure.

How can I obtain trip insurance ?
Trip insurance can be purchased as a wholly separate contract from TRAVEL GUARD. You purchase and make payment for the policy directly to them. Their website is:

Where is the closest grocery store ?
The Tradewinds Mart is a store for a few basic items and is within walking distance of the condos. For larger grocery orders there is Safeway, Star Market or Foodland in Kihei which is a short 7 minute drive from the condos. There is also a Safeway in Kahului.

What is the beach like in this area ?
Maalaea (Sugar) Beach is one of nicest and longest beaches in Hawaii. You can walk to the end of Hauoli Street to Sugar Beach and walk for almost 5 miles to the south on white sandy beaches year round. Great snorkeling in this area is due to the beautiful coral reefs that are plentiful. Directly in front of Maalaea Kai is the best whale watching from December through April. Occassional breaching and blowholes from whales are common during this time of year.

What about bugs or insects ?
There are little critters in paradise but you will find the condominium building virtually free of insects. They should not be a bother to you since the condos are treated typically four times a year. If you should have a problem, the front desk can assist you.

Do I need a car ?
Most likely yes. Major markets and attractions are west to Lahaina and Kaanapali, south to Kihei and Wailea and north to Kahului. If you want to explore the best of the island, a rental car is the best way to go especially east to Hana and upcountry to Haleakala Crater.

How far is it from the Kahului Airport to Maalaea Kai ?
The Kahului Airport is the main airport into Maui and is an easy 15 minutes to the condos. The car rental agencies may be accessed from the airport via a rental car shuttle van that runs every few minutes for each individual agency. If you rent a car, first obtain a driving map from your agency. Follow our directions to the condos which are found on the maps page.

What do I need to take with me ?
The normal temperatures on Maui range from about 80 to 85 degrees with night time temperatures of 65 to 70 degrees. Usually you will not need those heavy mainland clothes. Common apparel is shorts and a light shirt with sandals or tennis type shoes, even in the evenings. You may want to take a light coat or sweater, just in case. At most restaurants the dress is casual; meaning shorts and a nice shirt are the norm. You won’t need anything like a sports coat. A Hawaiian shirt and slacks would be considered formal enough for even upscale restaurants. Don’t do a lot of shopping for summer type clothes before you leave home as you will find everything you need in one of the many clothing shops in Lahaina or elsewhere on Maui. If you plan a trip to Haleakala Crater, you will be glad to have a sweatshirt with a hood since temperatures range much lower there (32 to 50 degrees Farenheit) and there is much wind.

What does the Condominium have in it ?
Hopefully you will find your condo with all the comforts of home. You will enjoy a complete kitchen with all the necessary cooking utensils, typically a bedroom with a queen size bed plus a queen size hide a bed in the living room, a dining area, Television with remote, VCR, microwave oven or toaster oven, drip coffee maker, ironing board and iron, telephone, a large lanai with table and 4 chairs, and a real feeling of the aloha spirit with the artwork and furnishings.

May we have a crib for our baby ?
Yes. Cribs and rollaways can be provided at an additional charge from Wild Wheel Wentals at 800-339-4743. Please order from them if needed when you book with us.

Is there daily maid service ?
We try to be friendly to the environment by not washing and changing the sheets and towels daily. Daily maid service can be provided for an additional charge. Make your best deal with the onsite maid. If there is an emergency and you need anything please see the resident manager.

What Is The Cancellation Policy ?
You will find the cancellation policy if you click here.

How are payments to be sent ?
Ask your reservationist for the best method of payment. If you are reserving within 30 days of arrival, you will be required to make payment in full.

I have various dates and scenarios that I would like to have quotes for. Where may I obtain these various quotes ?
You will find how to calculate the grand total for various scenarios if you click here.

Pack Smart
It's happened to you before. You get back from your vacation and realize that you didn't wear about half of what you packed. And half of your wardrobe took a vacation with you. There's no science to smart packing, just a few key tips to remember when you're getting ready to head out for Maui.

  • Lay everything out that you plan to bring. Then put half of it back. Most times you just don't need to bring everything you think you'll wear.
  • Lay out the money you think you'll need. Then double it.
  • Plan your wardrobe out ahead of time. If you put together outfits before you pack, you'll find you can mix and match, and eliminate extras you won't wear.
  • Roll up your clothes. If you pack your clothes in rolls, not only will it help them remain as wrinkle-free as possible, you can roll up small items and other accessories to save space.
  • Put socks and undergarments in your shoes. You can tuck your socks right into your shoes and save the space while keeping organized.
  • Save your dry-cleaning bags for packing your garment bags. If you put dry-cleaning bags in between your hanging items, it prevents wrinkling. It really works !
  • Just plan and organize and packing for your trip will be a breeze.

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